Privacy Policy

1. What we collect

• Visitor details: name, phone, email, visitor company.
• Visit details: host employee, purpose, schedule, check-in/check-out timestamps, status.
• Optional media (company-controlled): visitor photo, ID proof photo, visitor signature.
• Optional QR details for scheduled visits: QR token and QR image URL (when enabled).
• Operational logs: audit/security logs and notification logs (email/WhatsApp send status).

2. Why we collect it

• Security and access control for visitor entry.
• Operational workflows: registration, scheduling, check-in/check-out.
• Compliance/audit requirements as defined by your organization.
• Notifications to visitors and employees (if enabled).

3. Web and mobile app usage

The mobile app is used by reception/security teams for faster check-in workflows (including optional camera-based photo capture, ID proof capture, and signature capture). The web app is used for administration, reporting, and visitor pre-registration.

4. Sharing and third parties

Your organization may configure third-party services to send email/WhatsApp notifications and generate QR codes. Only necessary data is sent to perform those actions (for example, phone number for WhatsApp, email address for email delivery, and QR content for QR generation).

5. Data retention

Retention periods are governed by your organization’s policy. QR tokens may have an expiry time when QR is enabled. Visit records may be retained for audit and reporting.

6. Security

We apply standard security controls such as authentication, role-based access, and server-side validation. Users should protect credentials and use authorized devices only.

7. Your rights and requests

For access, correction, deletion, or export requests related to your visitor data, please contact the organization that operates the system (your company). For product-level questions, contact Tamba Solutions.